How to Make and Cancel an Appointment

 

Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE PATIENT ACCESS

 

Problems booking online appointments?

Use the Patient Access Support Centre before you call us.

 

Appointments

  • The surgery uses an appointment system. To make an appointment call at reception or book your appointments online.  To use this service you must first register your interest in person.  Please come to reception with some form of ID and they will supply you with the necessary forms and then you can begin using our online services.

  • Where ever possible please try to make one appointment to deal with one problem.  The GP is allocated '10 minutes' to see each patient, however, it can take much longer than this to meet the needs of those patients with  multiple/complex conditions.  On occassions our cliniicans will inevitably run a little late.  Please be understanding when this happens and always try to book one appointment for one problem.  If you think you may need more time with the doctor please make sure you inform the receptionist at the time of booking.

 

Same Day Appointments 

If you feel you need an appointment on the same day please call between 8am and 10am

 

Pre-Book - Advance Appointments

We offer selected appointments throughout the week for booking appointments up to four weeks in advance.  If you wish to book an advance appointment please call after 10.30am

For all appointments you will normally be able to see the doctor of your choice but if he/she is unavailable you will be offered an appointment with another partner.

You can book your appointments online.  To use this service you must first register your interest in person.  Please come to reception with some form of ID and they will supply you with the necessary forms and then you can begin using our online services.

 

Text Message Reminders

You can register to receive information regarding appointments and health care. If you wish to register for this service please fill out the text message consent form.

 

Cancelling Appointments

Please always cancel your appointment if you cannot attend so we can offer the appointment to another patient in need - Please see our non-attendance policy for further details on this.

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