The Herbert Protocol

The Herbert Protocol is a simple and effective scheme designed to help protect people living with dementia who may be at risk of going missing. It encourages families, carers and care providers to record important information about a person in advance, so it can be shared quickly with police if they are reported missing.

The form includes details such as physical descriptions, recent photographs, medical information, places that are familiar or meaningful to the person, and contact details for family members or carers. Having this information readily available can save valuable time and help emergency services locate a vulnerable person more quickly.

Why complete a Herbert Protocol form?

  • Supports faster searches if a person goes missing.
  • Reduces stress for families and carers during an emergency.
  • Provides police with vital information straight away.
  • Helps people living with dementia maintain their independence while offering additional reassurance to loved ones.

When should a form be completed?

The form can be completed at any time after a diagnosis of dementia, particularly if there are concerns that the person may become confused, disorientated or unable to find their way home. The completed form should be kept in a safe, accessible place and updated regularly. It is only shared with the police if the person goes missing.

How to get involved

If you care for someone living with dementia or cognitive impairment, we strongly encourage you to complete a Herbert Protocol form. It is a simple step that can make a significant difference in helping someone return home safely should they ever go missing. Please contact the Surgery if you have already completed one for a family memeber or loved one so this can be recorded. If you would like to speak to someone further about completing the form please contact the Surgery to arrange an appointment.

For more information and access to the form, visit please visit: People with dementia at risk of going missing (Herbert Protocol) | Lancashire Constabulary