The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can use the NHS App to:   



The app is free and owned by the NHS so you know your personal data is always secure.  The NHS App is available to download on Google Play and Apple app stores.


The NHS App is available on iOS and Android:


You can also access your NHS account using the NHS website


Find out more about the NHS App 












The first step is to download the NHS App


Having downloaded the App, you will be asked to:

  • Give an email address

  • Choose a password

  • Accept the NHS Login terms and conditions


You will receive an email containing a link which you have to click on to confirm the email address used. You will then have confirmation you have an NHS Login.


Return to the App and enter the NHS Login email address and password. You will now be asked to provide a mobile phone and as a result you will get sent a text message with a six-digit security code. You will be prompted to enter this code and press continue.


Next step is to confirm identity via photo ID and a short video.

  • You will have to take a photo on your mobile of one of the following accepted types of ID:

    • Passport

    • UK driving license (full or provisional)

    • Full European driving license

    • European national identity card

  • You will have to take a short video of your face as you say 4 randomly generated numbers

  • You have to enter your date of birth

  • You will have to provide your NHS number if you know it or if not your name and postcode registered with your surgery.


If you have completed all these steps properly then you can expect to hear confirmation within a couple of hours to say the identity check is all OK.


Once these steps are completed you will be able to use your NHS login to access using your email address and password. You also have the option to login using biometric data, using fingerprint or facial recognition.


Now you have successfully logged in, if required you can download a desktop version via internet explorer or google chrome and here’s the link: https://www.nhsapp.service.nhs.uk/login


If you need more help to set up an account please click here to watch a short video.